New Features Coming in Q1 and Q2 of 2021
- Customer Booking and performer Agreement Contract with Digital Signing
- More Event Plan Tools Including Time Schedule Maker & Music Planner
- Form Builder (Click and Drag)
“Soon after entering the events industry, I realized it wasn’t so easy communicating with and following up with multiple clients. It would get really stressful at times. I finally got tired of missing out on event opportunities and using online calendars and spreadsheets to manage my business, so I designed my own software to help me cope with handling inquiries and closing sales with prospective clients.
As my business grew over the last 20 years I’ve perfected Event Master Pro to support me in much more than that. Today it serves as the backbone of my DJ hire company, enabling me to manage 10 DJ equipment sets, collaborate with over 30 DJs, and service 9 major Australian cities.”
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Let’s take a deeper look
Events Industry Business In A Box
Event Master Pro is a “business in a box” complete solution that is ready from the word go! All the templates are setup, occasions, event types, and email templates are already well crafted and designed so that you can simply enter your business details, make a few tweaks to customize to your specific industry niche, and just get started. Using EMP is a bit like starting a franchise, all the hard work has been done and systems in place so now all you gotta do is just start using it. Of course however, everything in EMP is fully customizable so you can tweak and personalize it to your own business and style.
One of the obvious but most important reasons to use EMP for your event niche business is that it will help you stay organized allowing you to stay on top of all your daily tasks, sales leads and follow ups. If you are still using spread sheets or worse yet a pen and paper, it’s time for an upgrade.
EMP is like a virtual assistant doing things for you in the background, it will take care of sending all of your emails from the initial automated quote email to the personalized follow up emails that get in touch if you don’t manage to catch them first by phone. Reminders are sent to client if they do not complete the booking or feedback forms and notifications are sent out to performers/staff when things are confirmed. Once you begin using the EMP system and the wheels are in motion, you will find a lot more time on your hands and thus be able to focus more on developing and growing your business rather than trying to keep up with running it.
20+ Reasons to Choose Event Master Pro
Event Master Pro helps you promptly follow up with and stay on top of your leads. You can leave detailed notes of each interaction, remembering what you spoke about and when, and then set follow up reminders and these events will show up on your daily follow up list.
Rest assured that no matter how busy you are, that your inquiries are always being taken care of. Upon completion of the EMP enquiry form, your prospects will receive an automatic email with a link to your info/pdf and a quote, customized by event type & location.
EMP not only sends an automatic quote but also follows up with your leads with personalized emails that looks like they were written by you. This greatly increases the response rate and helps you stay on top of your follow ups closing more sales.
Using EMP is like having a personal assistant. All repetitive emails that you normally send on a daily basis are automated & all templates fully customizable. From the initial quote email to booking links, payment confirmations, feedback forms & more. So sit back, relax and let EMP do all the work.
EMP will allow you to use your own domain email for all of the automated emails sent out by the system by simply entering your SMTP settings.
Event Master Pro comes with built in essential forms that every DJ business needs. With an enquiry form for gathering leads through your website, a booking form to secure your events with a booking terms & contract, and a feedback form for following up after event.
EMP has an automated online review system that qualifies your happy customers and provides them with your online review links to places such as Facebook and Google reviews. It also emails them a copy of their testimonial and the links to remind them to leave a review.
Customize the experience for your customers and DJs. The login screen can have a unique background image and your logo. The invoice can also have your business colours and logo, and the enquiry form can be fully customized to blend with your website.
Event Master Pro comes with unlimited customer and performer/staff login accounts. Each of the login areas are unique in design, and make a central hub for customers and performers to connect with EMP. Both customers and perfomers can access event details and all relevant information.
We have created a simple yet effective planner tool for making event plans with your customers. Within both your admin and the customer login area is a shared document that you can both work on to create a schedule for your events, and for your DJs to follow.
EMP allows you to use detailed search filters to segment your list for creating important reporting figures and exporting to CSV for bulk mail outs to segments of your list and newsletters.
In Event Master Pro you can import a list of previous customers or companies, and likewise you can also export all of your contacts, companies and events to a CSV file. Additionally, prior to export you can filter your results to give you a specific list.
Every important task or milestone reached in Event Master Pro leaves it’s footprint in the Activity History. This is a new feed where you will see the most recent activity that has been happening on the site amongst all users. You'll also receive alert notifications within the app as these things happen.
On the calendar you can see all of your bookings in one place, you can click on any date to see it’s events and then quickly open in a new window to edit the event details. You can also receive absent requests from DJs and once approved they will show up there too. In Q3 of 2020 we will also be adding Google Calendar Sync.
Event Master Pro provides you with reports that are essential for the monitor and growth of your business. From knowing where your marketing dollars are being best spent, to real time monthly sales updates, conversion rates, monthly income and more.
Event Master Pro can be used for not only DJs but all service types and this includes assigning multiple DJs / workers / performers / staff to an event with different start and finish times and pay rates.
EMP will send event job reminders to your performers 24 hours before an event to make sure they are fully aware they are on the job and have checked their jobsheet.
(PayPal, Square)
EMP enables you to accept payments via PayPal and Square for credit card payments via the online booking form.
EMP comes with a pre made checklist that is universal for all event based businesses which you can also customize to add additional steps that need to be completed for each event everytime.
This is a new feature which will be developed and ready by March 2021. It will be a booking form and performer/staff agreement contract with digital signing.
We provide comprehensive support including live chat from within the app. Get in touch with our support team to help you setup and fully customize your application to suit your needs or learn more with our guided walk through and tutorial videos.
New Features Coming in Q1 and Q2 of 2021
New Features Coming in Q3 and Q4 of 2021
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FAQs
It doesn’t matter if you are just an individual DJ or running a medium to large multi-op mobile DJ business, EMP can really benefit you. Simply using this application it will systemize and structuring your business so that you are not losing sales and are able to grow and fill your schedule to it’s max potential. Sure it is great for large mobile DJ companies to stay on top of everything but individuals need to stay on top of business management too.
Additionally, Event Master Pro subscription pricing has been structured so that individual DJs pay a smaller amount which allows you to book in up to 2 events on any day.
100%. Whilst originally developed for mobile DJs, the same system can be applied to any event sales based business where you are providing any product or service for events such as:
Terminology can be changed to suit your business.
Yes it is. You can assign as many performers / DJs / band members / staff to an event as you want. Each of them can also be assigned a different start and finish time, and hourly or flat rates for each individual.
The question you may be asking is if EMP has a mail client like Outlook or Gmail. The short answer is NO. At the moment EMP cannot send individual emails, however 90% of your day to day emails that you would normally be sending over and over again are sent out by EMP at key times and every single email can be fully customized and personalized in the email templates settings. Additionally you can enter your email SMTP settings so that all emails dispatched by EMP will be sent from your business domain email.
You can see a detailed timeline of the automated email sequence setup by EMP over here.
Yes EMP can send all outgoing emails using your own SMTP mail server so that you can look professional and punctual at the same time.
Yes you can. Payments are received by customers via the online booking form. You can set your booking deposit to a set amount or percentage of the total quote, then payments can be accepted via PayPal or Square. Both merchants are free to sign up with relatively low fees.
All subscription plans have the same features and powers except the only limitation is by how many events can be booked to any particular day. See price table for more info.
At this stage you cannot send newsletters directly from within EMP however you can export a segment of your list to a CSV file and very easily import it to your favourite newsletter software such as MailChimp.
Open the live chat to ask a question.